We’re pleased to announce the CaseMatters 1.2.0 release on Friday 30 October 2026, focusing on the introduction of ID/AML checks. The release also includes two smaller improvements: a Tasks section within individual cases and a case identifier on CaseMatters tabs.
What’s new
ID/AML checks is a standalone feature available from Smart Hub. It lets you verify a client’s identity and run anti-money-laundering (AML) checks without leaving CaseMatters. You capture the identity documents and verification information, run the supported AML check through the connected compliance service, and review the outcome. The result, its status and any outstanding actions are recorded, so you and your compliance team can see where each check stands.
CaseMatters keeps a full audit trail of every check and its outcome, which gives you a record to rely on in a file review or regulatory enquiry.
Why it matters
Checks inside CaseMatters. Verify identity and run AML checks from Smart Hub, with no second system to open.
Everything in one place. Identity documents and verification information are held together in a single feature.
Clear status at a glance. The result, status and outstanding actions are shown, so you can see what still needs doing.
Standalone feature. ID/AML checks is available from Smart Hub in its own right, so you can start a check whenever you need one.
A full audit trail. Every check and outcome is recorded, which supports compliance reviews and regulatory enquiries.
Less switching between screens. A Tasks section in each case and the case identifier on every tab keep you oriented while you work.
ID/AML checks features
Feature | Detail |
Identity capture | Record identity documents and verification information for each check. |
AML check | Run the supported AML check through the connected compliance service. |
Result and status | View the result, its status and any outstanding actions. |
Smart Hub access | ID/AML checks is available from Smart Hub as a standalone feature. |
Audit trail | A full record of each check and its outcome is kept. |
Other improvements in this release
Feature | Detail |
Tasks section within cases | Each case has a Tasks section, so you can see the tasks linked to that case without leaving it. |
Case identifier on tabs | CaseMatters tabs show the case identifier, so you can tell which case each tab belongs to when you have several open. |
Additional information
ID/AML checks covers the core client identity and AML check journey. Full guidance on this and more detail on how to use these features can be found in the User Guidance documentation on the CaseMatters Onboarding Hub.
How to access this update
This update is applied automatically on Friday 30 October 2026. You don’t need to do anything. ID/AML checks, the Tasks section and the case identifier are available in CaseMatters the next time you log in after the release.